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www.asponline.com - Association of Support Professionals—Tech Support Benchmarks & Best Practices

Association of Support Professionals—Tech Support Benchmarks & Best Practices

... support for Catalina Marketing Corporation's proprietary store software and hardware as it relates to Store System or Health Resource. Primary customers ... including but not limited to; down stores, no-communication stores, printers off, paper outs, zero coupon and loop(s) inoperable Remotely troubleshoot store issues gaining cooperation of store personnel to assist in problem diagnosis ... SOP's relating to proactive troubleshooting of store issues and escalate to Product Services ... integrity by completing installation of new stores and de-installing closed stores ensuring all appropriate notifications are communicated ... private company in Massachusetts by the Boston Business Journal. As a result of our continued growth and the success of our business model we are searching for a Knowledge Base Manager. Reporting directly ...
www.asponline.com/classifieds.html - 53 kB