www.asponline.com - Association of Support Professionals—Tech Support Benchmarks & Best
Practices
Association of Support Professionals—Tech Support Benchmarks & Best
Practices ... have experience in the areas of medical or
biopharmaceutical instrumentation, managing a remote ... Support
Specialist Job Description: National Digital Medical
Archive, Inc. is headquartered in Berwyn, ... Our flagship service, the National Digital Medical
Archive (NDMA), provides storage and distribution solutions
for health imaging centers and hospitals. We are seeking
high-energy, self-motivated individuals who have the
interest and ability to assist our customers, as well as
their patients, and provide high quality customer support.
Available shifts include: Full-time (FT) 2nd shift,
Full-time (FT) 3rd shift, and Part-time (PT) weekends.
Responsibilities include: Providing first level technical
and general support for the company’s services and product
offerings Providing availability and response to all
customer initiated support incidents, including phone,
email, and other methods; Log and track all support issues,
problems and requests. Utilizing company tools to monitor
the performance and availability of systems deployed within
our customer base Documenting and researching all problems ... www.asponline.com/classifieds.html - 53 kB
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