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www.transfirst.com - TransFirst - Careers

TransFirst - Careers

... the requests are made by phone, paper, or e-mail. Qualifications: ***WILL BE REQUIRED ... requests. Check for other merchant file paperwork that needs to be processed and route to the correct department. Create and correct merchant profiles in internal Ontrak Coding Trak system. Process rush network coding and maintenance requests throughout the day. Fax accurate profiles to ISOs and those banks who have requested them in a timely manner. Notify Client Relations of any problems and/or clarifications that need to be resolved in order to process a new application or coding request. Answer internal customer questions regarding coding/profile status. Record notes on all changes made to merchant databases in internal Notes system (Ontrak). Communicate effectively with other departments such as Risk when changes are requested that impact said departments.Maintain standard of 98% accuracy (after QC) on all requests, including profiles built and faxed to customers, and on download files built. Maintain ...
www.transfirst.com/careers_current.html - 81 kB