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Product Sales Manager - Mableton Service Center

JOB SUMMARY

The Product Sales Manager (PSM) develops the Product Sale strategic plans in support of the Girl Scout Mission and the Council’s Strategic Priorities.   The PSM manages the tactical execution of all aspects of the council’s product sales program including planning, budgeting, marketing and promotions.  The PSM works in collaboration with council representatives from Finance, Program, Membership, Marketing and Communications and other departments to ensure the successful execution of the annual product sales campaign, meeting or exceeding the council’s business plan.  Supervises assigned staff and volunteers. .

KEY ACCOUNTABILITIES

  1. Develops and administers, in conjunction with council senior leadership, an annual operating budget for product sales, including income and expense projections.
  2. Develops and implements, in conjunction with council partners, effective strategies for achieving financial and program goals for all annual product sales campaigns.
  3. Negotiates with vendors and develops strong working relationships with vendor partners to deliver cost-effective product sale solutions for the Council.
  4. Acts as a critical thinker and innovator, challenging the way things are done and incorporating business analysis and best practice research into the Product Sales plans to achieve sustained growth and profitability.
  5. In partnership with Marketing and Communications, designs and implements a comprehensive marketing and community awareness plan for the annual product sales campaign – in support of both the Program and Financial goals of the Council.
  6. Works closely with Communications and Marketing to disseminate information to the community about the Girl Scout Leadership Experience, product sales program activities, and the benefits of the product sale programs to the girls and community.
  7. Collaborates with Program and Membership to ensure that the product sales program experience for girls incorporates effective goal setting, innovation, participation from all girl pathways and age groups, experiential learning, and leadership outcomes.
  8. Supports the Council CEO and Executive Team in disseminating the Council Product Sales Vision and Strategy to the Council staff, integrating the Product Sale Program into all aspects of the Council’s operation.
  9. Recruits, trains and supervises a core team of staff and volunteers to promote, support, and implement the Product Sales Program plans to meet the program and financial goals of the product sales campaign.
  10. Develops implements, and manages a cost-effective, efficient inventory management and distribution system for the Product Sales programs, insuring product availability and volunteer and girl satisfaction.   
  11. Oversees, in partnership with the finance team, the collections of all product sales funds, the minimization of collection issues, the settlement of all delinquent accounts.
  12. Establishes and monitors an effective motivation and recognition program for girls that delivers both the Leadership Program and financial goals for girls of all ages and pathways and for the Council.
  13. Creates and implements crisis management, safety, and risk management plans related to the product sales.
  14. Inspires others and ensures outstanding customer service is delivered at all levels.
  15. Ensures that diversity and pluralism are embraced and incorporated into the work of the council.
  16. Other duties as assigned.

SKILLS AND QUALIFICATIONS

  • Bachelors Degree required in a related field, or equivalent relevant experience
  • 5 - 7 years’ business operational or retail experience
  • Proven management and supervisory experience, with the ability to coach and motivate staff and volunteers
  • Proven experience in budget development, oversight and management
  • Demonstrated experience identifying and implementing business operating improvements, negotiating contracts and developing agreements
  • Proven experience with product distribution and shipping
  • Demonstrated business background in an environment where cross-functional experience is required for success
  • Project management experience focused on managing multiple parties involved in the development and execution of a large scale project
  • Exceptional communication (verbal and written) and interpersonal skills with emphasis on building partnerships and motivating people.

JOB REQUIREMENTS

  • Knowledge of Microsoft Word, Excel, PowerPoint, Access and Publisher
  • Ability to organize and prioritize projects, multi-task
  • Ability to handle difficult situations and volunteers tactfully.
  • Maintain confidentiality.
  • Willingness to learn the Girl Scout program and procedures
  • Must successfully complete a criminal and credit background check.

PHYSICAL REQUIREMENTS

Requires the physical mobility to sit or walk for moderate periods of time and to periodically carry or lift objects weighing up to 30 pounds.

Interested candidates please forward your cover letter and resume to Sivi Bobbitt at sbobbitt@gsgatl.org

 


Individual Gifts Manager - Mableton Service Center

JOB SUMMARY

The Individual Gifts Manager reports to and works closely with the Vice President of Fund Development and the fund development team to ensure attainment of the council’s fundraising goals. The specialist has primary responsibility for the parents campaign, churches, club and organizations division of the annual fund campaign; staff annual fund and United Way campaign; staff community campaign; community individuals campaign; special events, Girl Scout Alumnae relations, establishing policies and procedures for service unit and troop fundraising and for establishing and maintaining good working relationships with service units and troop on matters involving fundraising.

KEY ACCOUNTABILITIES:

  • Responsible for parents and churches, clubs and organizations division of the annual fund campaign; duties include: developing campaign plans, budget and timeline; overseeing the goal-setting process and managing the campaigns and reporting
  • Recruit, train, motivate and support campaign leadership volunteers for assigned divisions including development of trainings and training materials, leading several training sessions per year and attending service unit and cluster meetings.
  • Responsible for all communications with parents, troops and service units, including development of annual communications plan and key message points for donor solicitations, donor letters, website copy, publications and presentations. Responsible for creating new methods of solicitation to reach all donors including parents and community individuals.
  • Analyze campaign data, report results, develop projections and recommend actions to ensure success of assigned divisions.  Including monthly campaign status reports to membership department and volunteers and reconciliation with volunteers reports.
  • Assist in the development of cultivation/solicitation strategies for individual donors and prospective donors including annual and major gifts.
  • Responsible for coordination and implementation of council related special events.
  • Responsible for development, oversight and implementation of Girl Scouts Alumna program in coordination with GSUSA
  • Oversee development and production of printed campaign materials.
  • Develop, communicate, and oversee policies for service unit and troop fundraising and sponsorships; serving as primary contact for all stakeholders on these matters.
  • Other duties as assigned 

JOB REQUIREMENTS:

  • Bachelor’s degree, preferably in Marketing, Communications, English, Journalism, Business or a related field;
  • Ability to work independently, effectively and efficiently in a fast paced, rapidly changing environment;
  • Demonstrated ability to handle multiple projects simultaneously, prioritize and meet deadlines with a minimum of supervision;
  • Strong oral and written communications skills;
  • Financial acumen
  • Proven knowledge of Microsoft Office Group (MS Word, Excel & Access)
  • Demonstrated track record in grassroots fund raising
  • High degree of flexibility
  • Budget/goal setting experience
  • Ability to work evenings and weekends as needed to meet requirements of the department.
  • Must be sensitive to the needs of all development constituencies and must maintain complete confidentiality of development activities and information.
  • Demonstrated ability to pay close attention to detail.
  • Demonstrated ability and willingness to work with diverse team members and work styles.
  • Must maintain current understanding of the Girl Scout program and initiatives and effective working relationships with volunteers, staff and donors.
  • Must successfully complete a criminal and credit background check.

SKILLS PREFERRED:

  • Minimum of three- four years of fundraising experience with proven success in raising $500,000 annually through grassroots fundraising efforts.
  • Working knowledge of Raiser’s Edge software
  • Background in Girl Scouting

PHYSICAL REQUIREMENTS:

Requires the physical mobility to sit, walk or stand for moderate periods of time and to occasionally carry or lift objects weighing up to 20 pounds.

Interested candidates please forward your cover letter and resume to Tysole Freeman at tfreeman@gsgatl.org

 


Membership Specialist - Central Fulton County; Part-time

JOB SUMMARY

To deliver direct services to volunteers to support the recruitment and retention of girl and adult members and to work directly with the volunteers to promote and support the council’s financial goal.

KEY ACCOUNTABILITIES:

  1. Direct services to volunteers
  • Know and be able to articulate the mission, leadership experience, key message points and brand for Girl Scouting
  • Analyze demographics and resources and use them in developing optimal delivery structure for the area including underserved girls
  • Plan recruiting, retention, fund development, and community culture
  • Evaluate member share, member potential and retention for the area
  • Facilitate and supervise the volunteer management system as defined by the council – recruit, screen, select, place, develop, train, recognize and promote diversity and pluralism
  • Work with volunteers to set goals to increase delivery of program and retention
  • Provide excellent customer care and follow-up with volunteers
  • Willingness and ability to work weekends and nights
  1. Recruitment of girls and volunteers
  • Establish the appropriate volunteer support team to meet goals
  • Accountable for meeting (or exceeding) an annual membership goal for girl members
  • Articulate the mission and promote the organization to all people in the council served area to the organization
  • Recruit and support volunteers and girls to the mission
  • Utilize knowledge of community demographics in planning the recruitment strategy with the volunteer team
  • Have a numerical membership goal for girls, volunteers and underserved girls
  • Establish a written plan for retention of girls and adults in the area and bridging of troops
  • Collaborate with community organizations and the service units to develop program opportunities for girls
  1. Fund Development
  • Have a numerical financial goal for Parent’s Campaign
  • Develop a written plan for achieving this goal
  • Partner with the fund development staff to ensure the implementation of the Parent’s Campaign in the region
  1. Internal collaborations
  • Develop internal relationships to ensure cross functional projects are delivered as needed – working with other departments to provide an integrated delivery system to the volunteers, program delivery, and training for the area
  1. Community relationships
  • Update plan annually and maintain current community profiles with local demographics and data
  • Represent the council in civic and community activities and organizations as needed
  1. All other duties as assigned
  2. Flexibility to work on special projects as assigned.

 

JOB REQUIREMENTS:

Desired Knowledge, Skills and Expertise

  • Bachelor’s degree (preferred)
  • Ability to work well with people, network with staff and volunteers
  • Experience in managing multiple people including communicating, delegating, supporting
  • Experience and comfort level in fund raising
  • Volunteer Experience preferred
  • Strong verbal and written communication skills required
  • Skills in conflict management desired
  • Ability to adapt to changing situations
  • Ability to use technology and learn new technology applications
  • Expected to provide and wear the Girl Scout uniform when appropriate or on council business
  • Ability to speak Spanish - desirable
  • Valid GA drivers license – required
  • Reliable transportation
  • Proof of USA citizenship or appropriate alien documentation – required
  • Must complete a credit and background screen.
  • Must reside in the county specified

Physical Requirements

Requires the physical mobility to sit or walk for moderate periods of time and to occasionally carry or lift objects weighing up to 30 pounds

All interested candidates please forward your resume to tfreeman@gsgatl.org

 


Membership Specialist - Area 4 (N. Fulton & Forsyth), Full Time, Cumming Service Center

JOB SUMMARY
To deliver direct services to volunteers to support the recruitment and retention of girl and adult members and to work directly with the volunteers to promote and support the council’s financial goal.

KEY ACCOUNTABILITIES:

1. Direct services to volunteers

  • Know and be able to articulate the mission, leadership experience, key message points and brand for Girl Scouting
  • Analyze demographics and resources and use them in developing optimal delivery structure for the area including underserved girls
  • Plan recruiting, retention, fund development, and community culture
  • Evaluate member share, member potential and retention for the area
  • Facilitate and supervise the volunteer management system as defined by the council – recruit, screen, select, place, develop, train, recognize and promote diversity and pluralism
  • Work with volunteers to set goals to increase delivery of program and retention
  • Provide excellent customer care and follow-up with volunteers
  • Willingness and ability to work weekends and nights

2. Recruitment of girls and volunteers

  • Establish the appropriate volunteer support team to meet goals
  • Accountable for meeting (or exceeding) an annual membership goal for girl members
  • Articulate the mission and promote the organization to all people in the council served area to the organization
  • Recruit and support volunteers and girls to the mission
  • Utilize knowledge of community demographics in planning the recruitment strategy with the volunteer team
  • Have a numerical membership goal for girls, volunteers and underserved girls
  • Establish a written plan for retention of girls and adults in the area and bridging of troops
  • Collaborate with community organizations and the service units to develop program opportunities for girls

3. Fund Development

  • Have a numerical financial goal for Parent’s Campaign
  • Develop a written plan for achieving this goal
  • Partner with the fund development staff to ensure the implementation of the Parent’s Campaign in the region

4. Internal collaborations

  • Develop internal relationships to ensure cross functional projects are delivered as needed – working with other departments to provide an integrated delivery system to the volunteers, program delivery, and training for the area

5. Community relationships

  • Update plan annually and maintain current community profiles with local demographics and data
  • Represent the council in civic and community activities and organizations as needed

6. All other duties as assigned

7. Flexibility to work on special projects as assigned.

 

JOB REQUIREMENTS:

Desired Knowledge, Skills and Expertise:

  • Bachelor’s degree (preferred)
  • Ability to work well with people, network with staff and volunteers
  • Experience in managing multiple people including communicating, delegating, supporting
  • Experience and comfort level in fund raising
  • Volunteer Experience preferred
  • Strong verbal and written communication skills required
  • Skills in conflict management desired
  • Ability to adapt to changing situations
  • Ability to use technology and learn new technology applications
  • Expected to provide and wear the Girl Scout uniform when appropriate or on council business
  • Ability to speak Spanish - desirable
  • Valid GA drivers license – required
  • Reliable transportation
  • Proof of USA citizenship or appropriate alien documentation – required
  • Must complete a credit and background screen.
  • Must reside in the county specified

Physical Requirements:

  • Requires the physical mobility to sit or walk for moderate periods of time and to occasionally carry or lift objects weighing up to 30 pounds

All interested candidates please forward your resume to tfreeman@gsgatl.org

 


Guest Services & Maintenance Specialist - Full Time - Mableton Service Center

POSITION SUMMARY

To provide an exceptionally positive experience for customers including girls, volunteers, other guests and staff visiting and using the Mableton Service Center complex.

ESSENTIAL FUNCTIONS

Customer Service/Security:

  • Provide for security and safety of the building and customers to ensure a positive experience that exceeds expectation of customers when visiting or using the service center including:
    • Ensuring  gate is open to allow customers in for afterhours and weekend meetings
    • Greeting and welcoming customers for night and weekend meetings and visits to the store
    • Checking in with customers to make sure that they have all they need
    • Insure readiness of the building for customers including:
    • Coordinating AV availability and set up as need
    • Confirming room set up in advance so rooms will be ready when expected and reserved
    • Checking room reservation calendars daily and conferring in advance of any meetings as to the needs of the group
    • Cleans and resets program rooms to standard formation following meetings (tables, chairs, etc)
    • Ensures buildings and gate are locked and secure at the end of the day.

Janitorial:

  • Maintains cleanliness of public areas both inside and outside ensuring that paper products are available in the bathrooms between scheduled contracted janitorial, loading feminine hygiene product  dispensers, cleaning any spills that require mopping, responding to bathroom emergencies with toilets and sinks
  • Providing complete janitorial as needed during and following use by guests and staff including:
  • Cleaning and sanitizing bathrooms and refilling paper and soap products
  • Emptying garbage and trash from cans
  • Sweeping and mopping all public areas as needed

Maintenance and grounds:

  • Provide for the overall upkeep and maintenance of the Mableton Service Center responding to maintenance needs and critical situations beyond those provided by outside vendors including:
    • Grounds keeping such as watering plants and grass
    • Keeping parking lot and grounds free of litter and debris, etc.
    • Ensuring outdoor furniture is clean, functional and secure
    • Minor repairs to structures, furniture and equipment as needed and within knowledge scope including but not limited to touchup painting, spot cleaning carpet, cleaning windows.
    • To maintain equipment and perform preventative maintenance program as scheduled including:
    • Changing light bulbs and batteries as needed in equipment
    • Performing and recording monthly checks on AED’s, fire equipment, ice machines, HVAC  and other mechanical equipment
    • Keeping soda machine in Bldg B full of sodas
    • Schedule annual inspections with vendors including:
    • Elevators
    • Fire and security
    • Water and waste systems

General:

  • Provide back up support to mailroom
  • Provide back up support to Badge & Sash filling e-orders

OVERALL REQUIREMENTS

  • Good physical and mental health; must be able to read, write, stand, walk, bend and climb stairs.
  • Must have manual/finger dexterity in both hands and be able to lift and carry 50lbs.
  • Must have a positive attitude and be flexible.
  • To use initiative, make sound decisions, and carry out a variety of tasks.
  • To be cognizant and responsible for the safety and security of our guests and fellow staff members.
  • Perform all duties as assigned by maintenance supervisor.
  • To report to maintenance supervisor any normal or malfunctioning equipment.

All interested candidates please forward your resume to tfreeman@gsgatl.org


Girl Scouts of Greater Atlanta, Inc. is an equal opportunity employer. The company provides equal employment opportunity to qualified persons without regard to race, color, religion, sex, national origin, age or disability. Our policy relates to all phases of employment, including recruitment, placement, promotion, transfer, training, compensation, benefits and participation in all company sponsored employee activities. The council is a United Way agency.

 

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